These Terms of Use explain the conditions for using the Mays Laundromat website, laundry services, pickup and delivery service, and SMS communications.
Last Updated: May 2026
These Terms of Use apply to your access to and use of the Mays Laundromat website, forms, communications, pickup and delivery services, wash dry fold services, self-service laundromat services, and commercial laundry services.
By using our website or services, you agree to these Terms. If you do not agree, please do not use the website or services.
Mays Laundromat provides laundry-related services, including:
Service availability, turnaround times, pricing, and delivery coverage may vary by location, schedule, and customer address.
When placing a pickup and delivery order, you are responsible for providing accurate contact information, pickup address, delivery address, laundry instructions, and service preferences.
Customers should have laundry properly bagged and ready for pickup. Mays Laundromat may contact you by phone, SMS, or email regarding order questions, pickup status, delivery timing, or service updates.
Prices may vary depending on service type, turnaround time, item type, and laundry weight. Current common rates include weekly pickup and delivery wash and fold, biweekly pickup and delivery, same-day service, drop-off wash and fold, and fixed-price household items.
Payment is due according to the payment method and timing provided at the time of service. Mays Laundromat may update pricing at any time.
By using our services, you agree to:
Mays Laundromat uses reasonable care when handling laundry. However, we are not responsible for damage caused by normal wear, weak fabric, manufacturer defects, items left in pockets, color bleeding, shrinkage, pre-existing damage, or items that require special care but were not clearly identified by the customer.
Customers should not include valuables, cash, jewelry, electronics, hazardous materials, or non-laundry items in laundry bags.
Mays Laundromat may send SMS messages for service-related purposes, including pickup reminders, delivery updates, order questions, appointment confirmations, and customer support. Our business line, (916) 915-4888, can receive SMS text messages.
Message frequency may vary. Message and data rates may apply. Reply STOP to opt out of text messages. Reply HELP for assistance. Carriers are not liable for delayed or undelivered messages.
You may use our website only for lawful purposes. You may not attempt to damage, disable, interfere with, or misuse the website, forms, systems, or services.
Website content, branding, page layouts, images, written content, and other materials are owned by or licensed to Mays Laundromat unless otherwise stated. You may not copy, reproduce, or reuse website materials for commercial purposes without permission.
Our website may include links to third-party platforms, including maps, scheduling tools, payment tools, social media, or related services. We are not responsible for third-party websites, tools, policies, or practices.
To the fullest extent permitted by law, Mays Laundromat is not liable for indirect, incidental, special, consequential, or punitive damages related to your use of the website or services.
Your use of our website and services is also governed by our Privacy Policy. Please review our Privacy Policy for information about how we collect, use, and protect personal information.
Mays Laundromat may update these Terms of Use from time to time. Updated terms will be posted on this page with a revised effective date.
For questions about these Terms, contact Mays Laundromat: